Russian partner of Livejournal.com "really sucks"

Russian partners of the American blog hosting provider do not know how to communicate with their clients, believes Livejournal.com creator Brad Fitzpatrick. In his blog he made a forthright comment about the company SUP, to which SixApart transferred the management of the Cyrillic segment of Livejournal. "I keep telling SUP that they really suck at communication to users, and they know it. They don't want to just do faceless press releases about what's going on, they want a real human with a face doing the messaging, but they haven't picked who that person will be yet..." Eventually Fitzpatrick made his comment unavailable to readers, but his rebuke really hit home in Moscow. Almost immediately a lady by the name of Ania posted a comment in the Russian-language blog of SUP, saying that she will answer user's questions "to the best of her ability" and relay their requests to SixApart.