Internet stores in dire need of robot couriers

translator — Fri, 01 Dec 2006 19:59:25 +0300

Bad couriers is a big problem for Russian Internet stores. Two years ago courier wages at Internet stores averaged $150 - $200 and now stand at $300. Wages of Divizion delivery service couriers start at $450, while Ozon.ru couriers rake in as much as $500 to $1,300. Nonetheless, many couriers steal, fail to show up for work, are rude to clients, and view their work as a stopgap job. Oftentimes companies seek to cut costs, hiring physically challenged or intellectually inferior individuals. Meanwhile, the Russian Internet commerce market grows at the annual pace of 50%, while for individual companies this figure is an impressive 100%. In most cases, delivery service workers are the only company representatives with whom clients have direct contact.

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Internet stores in dire need of robot couriers